Got a question ?

Frequently Asked Questions (FAQs)

Got a question? We may have the answer. If you have any other questions, please email us.

Please drop off donations:

  • Thur & Fri 9am – 5pm
  • Sat 9 – 10am (excl. public holiday weekends).

Storage King Grey Lynn, 300 Richmond Road, Grey Lynn, Auckland
Storage King Takapuna, 19 Hillside Road, Glenfield, Auckland.

We prefer that you drop off donated goods on a Saturday 9 – 10am in Grey Lynn as first choice, so our volunteers can process these items and share with families straightaway.

Our Saturday drop-off option is closed on public holiday weekends and during the school summer holiday period (Christmas to early February). Please check our Facebook page for updates closer to the time.

If you are unable to drop-off your donations, you can post to:

  • Littlemore, C/- Storage King, 300 Richmond Road, Grey Lynn, Auckland 1021.

Sorry, we are unable to pick-up goods as we depend on community donors to drop-off their items to us. As a volunteer run organisation, this helps to keep our costs to a minimum.

You can post donations to: 
Littlemore, C/- Storage King Grey Lynn, 300 Richmond Rd, Grey Lynn, Auckland 1021.

Please see the ‘Little Things we Accept’ for a full list of what we are able to second-life.

For health and safety reasons there are some items that we cannot accept. Please refer to ‘A Few Things we Can’t Accept’ to see what these are.

Yes. Please read the full description and safety guidelines under the items you wish to donate. We check every item to ensure it meets NZ product safety standards. We need to ensure all items are of high quality and safe for a baby to use.

All clothing and linen must be freshly washed. Many families we support do not have access to washing facilities. Other items like toys, strollers, prams, car seats and highchairs must be thoroughly cleaned.

We take pride in distributing goods in great condition. We believe that every donation is a gift and every family deserves to receive these gifts in excellent condition.

Your donations are distributed to our partner organisations who are already working with families in need across the Auckland region. Their frontline staff of midwives, nurses, social workers, support workers and other healthcare/community practitioners have the ability to assess who will benefit most from donations.

They pass them immediately on to families and ensure that your precious items are received by the little ones who need them most.

We’re always in need of things like nappies, wipes and mother/baby toiletries. Pop a few items in your shopping trolley when next at the supermarket. Buy something new like prem/newborn clothing, blankets, books or toys which we can include as a special gift in our pre-loved bundles. Many of our families don’t receive gifts for their babies, so to have something brand new is a special treat.

Don’t have time? or just simply don’t like shopping? Why not make a cash donation instead. This can help to support our volunteer team to reach even more families in need. You can make an online donation here. 

Here’s a few more ideas about how you can help in other ways.

Unfortunately, we are unable to respond to direct requests for items as we distribute donations through our collaborative partner organisations. Please talk to your midwife, healthcare provider or other community support organisation.

Ask to be referred to a Social Worker. They will assess your needs and may be able to assist you. Check your local community ‘Pay it Forward’ Facebook pages as they often have families who are happy to donate or sell items at a very low price.

Please email us with your contact details, position and information about who needs baby gear and why, and we will assess your request. We have to ensure we meet our existing partner needs first. We cannot guarantee certain items as we can only re-home what we are donated

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